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BANK TRAINING PROGRAMMES × CUSTOMER SERVICE PROGRAMMES ×
Jan 14
SERVICE EXCELLENCE PROCESSES FOR FRONT & BACK OFFICE EMPLOYEES
--Tom Associates Training--
CUSTOMER SERVICE PROGRAMMES
Jan 20
FRONT DESK AND CUSTOMER RELATIONS SKILLS
--Tom Associates Training--
CUSTOMER SERVICE PROGRAMMES
Jan 27
PRUDENT LENDING TO MICRO, SMALL & MEDIUM ENTERPRISES (MSME)
--Tom Associates Training--
BANK TRAINING PROGRAMMES
Feb 03
BANK LENDING AND CREDIT ADMINISTRATION WORKSHOP
--Tom Associates Training--
BANK TRAINING PROGRAMMES
Feb 11
COMPETENCIES IN SERVICE STRATEGY
--Tom Associates Training--
CUSTOMER SERVICE PROGRAMMES
Feb 17
PROFICIENCY IN CREDIT ANALYSIS FOR LENDING TO BUSINESS
--Tom Associates Training--
BANK TRAINING PROGRAMMES
Mar 04
FRAUD DETECTION TECHNIQUES IN MICROFINANCE BANKS
--Tom Associates Training--
BANK TRAINING PROGRAMMES
Mar 20
HOW TO CREATE POSITIVE CUSTOMER EXPERIENCE - SERVICE AS AN ART AND A SCIENCE
--Tom Associates Training--
CUSTOMER SERVICE PROGRAMMES
Mar 24
MICROFINANCE BANKING PRINCIPLES, CONCEPTS, AND GUIDELINES FOR SUCCESS
--Tom Associates Training--
BANK TRAINING PROGRAMMES
Apr 02
CUSTOMER CARE ESSENTIALS
--Tom Associates Training--
CUSTOMER SERVICE PROGRAMMES
Apr 07
BASIC TRAINING ON BANK TREASURY MANAGEMENT
--Tom Associates Training--
BANK TRAINING PROGRAMMES
Apr 14
SERVICE EXCELLENCE PROCESSES FOR FRONT & BACK OFFICE EMPLOYEES
--Tom Associates Training--
CUSTOMER SERVICE PROGRAMMES