THE EFFECTIVE, EFFICIENT, AND PRODUCTIVE EMPLOYEE

Registrations are closed

Live-Online Training: N145,125
Classroom Training: N 220,375
3 - 4 participants: 5% discount
5 or more participants: 10% discount

Available also for Customised Training by Duration, Venue & Fee)

Programme Description

This course exposes the participants to the following seven important standards:

  1. Development of a proper personal attitude to work
  2. Mastering the use of the right tools and techniques to solve work-related problems
  3. Contribution to the building of the organization’s business culture
  4. Acquisition of the skills for excellent human relations and collaboration
  5. Appreciation of the critical and continuous knowledge and skills acquisition
  6. Knowledge, understanding and application of the “Rules of Work”
  7. Handling customers and customer issues professionally.

Course Contents

DAY ONE

Personal Questions for an Employee to Succeed

  • What have I been hired to do?
  • What results are expected of me?
  • What can I do to make a real difference ?
  • What are my bosses’ Critical Result Areas?
  • What are my Critical Result Areas?
  • What Critical Result Areas should be for my sub-ordinates?
  • What do I want to achieve - my long-term goals? Short-term? Professionally? Personally?

What it takes to understanding the organization’s vision and mission

Balancing professionalism with one’s personality

Good Impressions and the cost of a Negative Experience

Creating Positive Relationships

  • Basic courtesies and proper social conduct

Growing our Self-Awareness

  • Building self-confidence
  • Assertiveness skills

DAY TWO

Effectiveness/Efficiency/Productivity Assessment - the Productivity Drivers

  • People
  • Products/Services
  • Processes
  • Tools

Developing Relevant Competencies

  • Time Management
  • Coaching/developing others
  • Influencing skills
  • Strategic thinking
  • Networking skills
  • Problem Solving & Decision Making
  • Attention to Detail
  • Personal Grooming

Setting Priority & Managing Work Pressure

  • Avoid Procrastination - the thief of time
  • Assertiveness Skills against Time Wasting:
    • Dealing with Time Wasters
    • Setting and Sticking to Priority.
  • Using Productivity Tools for Results

DAY THREE

Attention to the “Rules Of Work”

  • Be 100% Committed
  • Be clear about standards and quality
  • Enjoy your Work
  • Beat the lateness factors
  • Never stand still
  • Carve out a niche for yourself
  • Uphold high ethical standards
  • Act one step ahead
  • Develop the right attitude
  • Adjust to accommodate changing situations

Self-Mastery for Peak Performance & High Productivity

  • Interpersonal Mastery
  • Emotional Intelligence
  • Self-awareness
  • Self-management
  • Self-regulation
  • Self-motivation
  • Focused listening
  • Interpersonal conflict resolution tactics.
Date & Time
Monday
February 19, 2024
Start - 8:30 AM
Wednesday
February 21, 2024
End - 3:00 PM Africa/Lagos
Location

Tom Associates Training

5/7, Alade Lawal Street, Opposite Anthony Police Station, Off Ikorodu Road, Anthony Village,
NG-LA
Nigeria
+234 817 859 1654
+234 809 276 3968 | +234 810 365 2225
tomassociatestraining@yahoo.com | info@tomassociatesng.com
Get the direction
Organizer

Tom Associates Training

+234 817 859 1654
+234 809 276 3968 | +234 810 365 2225
tomassociatestraining@yahoo.com | info@tomassociatesng.com