POWERFUL LEADERSHIP COMMUNICATION & INFLUENCE MANAGEMENT

Registrations are closed
Live-Online Training: N 188,125
Classroom Training: N 279,500
3 - 4 participants: 5% discount
5 or more participants: 10% discount
(Available also for Customised Training by Duration, Venue & Fee)
Programme Description

Powerful communication is the key to effective leadership. This is a five-day practical way for workplace communication in a variety of ways that senior officials should master if they plan to succeed.

Broad Competencies Addressed

  • Become a more effective leader in communicating the organization’s goals and desired feedback.
  • Be more skillful at applying excellent communication competencies on the job.
  • Persuade and convince others in ways that obtain agreement or approval on ideas and views.
  • Blend well in an environment of cultural diversity.
  • Persuasiveness – the ability to present ideas, influence and convince others to obtain agreement and approval on ideas negotiated.
  • Become most skillful in the use of today’s communication technology tools.
  • Use of English Language – ability to read, speak and write excellently in English, the official language for business.

 Course Contents

DAY ONE

Defining Powerful Communication

  • Communication is a Skill
  • Powerful communicators and great leaders in history
  • Communication Traits of Powerful Leaders
  • Pulling people in with powerful messages
  • A balanced use of inquiry and advocacy in communications
  • Analysis of your preferred leadership communication style.
  • The powerful communication potential in all of us.

The Effectiveness of a Leader’s Communication

  • On power and authority
  • Effectiveness of a Leader: character, conviction, personal examples
  • Communication that generates organizational loyalty
  • Communicating with motivating language
  • Communicating requests: descriptive expectations, time frame, etc.
  • Communicating Performance Issues: setting goals, agreeing on actions, and discussing feedback.

Variety of Communication

  • Skills for face-to-face
  • Use of body-language
  • Skills for telephone communication
  • Communicating in writing.

Formal and informal communication

  • Planned communication- meetings, conferences, presentations
  • Casual communication – face-to-face conversation, phone calls, emails.

Communication Structures

  • Downward communication
  • Upward communication
  • Lateral communication.

DAY TWO

A Model of Powerful Communication

  • Sender planning a message
  • Sender encoding the message
  • Sender transmitting the message
  • Receiver receiving the message
  • Receiver decoding message
  • Receiver responding based on understanding.

Situational Leadership Communication

  • Communication that tells/directs
  • Communication that sells
  • Communication that collaborates
  • Communication that delegates
  • Communication in situations of crisis
  • Intelligent delivery of bad news
  • Communication clarity: speaking in specifics, generalities, and ambiguities.

Questioning and Listening Skills of a Leader

  • Effective listening skills to build rapport
  • Questioning techniques that aid understanding
  • Overcoming the barriers to good listening and feedback
  • Masterful conversations with subordinates and superiors
  • Conversation and Reasoning – deductive approach and the deductive approach.

Applying Emotional Intelligence for Communication

  • Communicating with motivating language
  • Use communication to create rapport and build trust
  • Credible communications and communicating to be credible
  • Caring communication styles
  • Communications that motivate.

DAY THREE

Communication to Create Employee Engagement

  • On-going Communications:
    •  what the employee gets
    •  what the employee gives
    •  a sense of belonging
    •  employee perception of growth and development.
  • Communications of a change leader
  • Communicating as a team leader
  • Discretionary communication
  • Plain speaking – delivering exactly the intended message.

Communicating to Bridge Generational Divide

  • Care in the choice of colloquial language, analogies, etc.
  • Keeping your subordinates informed
  • Keeping your superiors informed
  • Attention to gender-sensitive expressions.

Writing Competently for Effective Communication

  • Planning the writing
  • Organising thought before writing
  • Researching for facts
  • Word usage
  • Common errors in our use of English by Nigerians
  • Simplicity and conciseness
  • Confused words
  • Outdated expressions
  • Opinion words and expressions.

Public Speaking

  • Speaking directly to the listener's emotions
  • Putting in the energy that enhances your message
  • Communicating with precision and accuracy
  • How to suspend assumptions and judgment in a conversation
  • What to learn from Leaders who talk themselves into trouble.

Today’s communication technology tools

  • The internet and intranet
  • Email
  • Social media.

DAY FOUR

Achieving Organizational Excellence

  • The goals of power and influence
  • Right action in and around leadership
  • Investing in people
  • Investing in outstanding workplace tools
  • Leadership coaching for high performance
  • Excellence in interpersonal communication
  • Reinforcement of governance values
  • Spirit of Fairplay versus self-serving ruthlessness.

Maintenance of Authority

  • Producing results
  • Transforming power into influence
  • Selection of appropriate influence strategy
  • Interplay of power and ethics
  • Techniques of maintaining assertiveness in action
  • Coaching, mentoring, and sponsorship.

DAY FIVE

  • Leadership in difficult times
  • Signs of difficult economic times
  • Signs of difficult political times
  • Leading teams through a period of limited resources
  • Radical changes in service delivery
  • Issues of morale and productivity
  • Opportunities for positive change.

Date & Time
Monday
May 6, 2024
Start - 8:30 AM
Friday
May 10, 2024
End - 3:00 PM Africa/Lagos
Location

Tom Associates Training

5/7, Alade Lawal Street, Opposite Anthony Police Station, Off Ikorodu Road, Anthony Village,
NG-LA
Nigeria
+234 817 859 1654
+234 809 276 3968 | +234 810 365 2225
tomassociatestraining@yahoo.com | info@tomassociatesng.com
Get the direction
Organizer

Tom Associates Training

+234 817 859 1654
+234 809 276 3968 | +234 810 365 2225
tomassociatestraining@yahoo.com | info@tomassociatesng.com