MANAGING CONFLICT AND DIFFICULT SITUATIONS AT WORK

Tickets
From ₦ 123,625.00 to ₦ 182,750.00
× Tickets
Live-Online Training:
₦ 123,625.00 123625.0 NGN
Classroom Training:
₦ 182,750.00 182750.0 NGN

Live-Online Training: N 123,625
Classroom Training: N 182,750
3 - 4 participants: 5% discount
5 or more participants: 10% discount

(Available also for Customised Training by Duration, Venue & Fee)

 Course Contents

DAY ONE

Common causes of conflicts at work

Signs of conflicts

Common Conflict Triggers

Different Forms of Conflict

  • Perception conflict
  • Personality conflict

Paradigm shifts

Reflexive Loop

Difference Issues

Beliefs and Attitudes

Interrelationship of assertive and cooperative behaviors

How do you compete or cooperate

  • Genteel
  • “Crabs-in-a-bucket”

 DAY TWO

Managing Differences

  • Younger Bosses Managing Older Workers
  • Benefits of Generation Gaps
  • Break Down the Stereotypes
  • Treat Each Other As A Peer
  • How to Learn From Each Other

Resolution of team conflicts

  • What Compromise is
  • What Collaboration is
  • Avoid Turnover with a Retention Plan
  • Create a Succession Plan
  • Embracing the Unfamiliar.


Date & Time
Tuesday
November 5, 2024
Start - 8:30 AM
Wednesday
November 6, 2024
End - 3:30 PM Africa/Lagos
Location

Tom Associates Training

5/7, Alade Lawal Street, Opposite Anthony Police Station, Off Ikorodu Road, Anthony Village,
NG-LA
Nigeria
+234 817 859 1654
+234 809 276 3968 | +234 810 365 2225
tomassociatestraining@yahoo.com | info@tomassociatesng.com
Get the direction
Organizer

Tom Associates Training

+234 817 859 1654
+234 809 276 3968 | +234 810 365 2225
tomassociatestraining@yahoo.com | info@tomassociatesng.com