ESSENTIALS OF SALES ADMINISTRATION

Registrations are closed

Live-Online Training: N 145,125
Classroom Training: N 220,375
3 - 4 participants: 5% discount
5 or more participants: 10% discount

(Available also for Customised Training by Duration, Venue & Fee)

Course Contents

DAY ONE

Preparation of Sales Documentation

  • Processing of orders
  • Processing invoices for sales transactions
  • Checking prices and sales agreements
  • Records of monthly sales

Monitoring On-going Sales Orders

  • Answering clients’ sales queries
  • Essence of up-to-date product knowledge 
  • Promptness of response.

Selling Skills Primer

    • Simple technology use to build up prospects database
    • Constant and full awareness of the tough and competitive marketplace
    • Demonstrate willingness to help the customer
    • Excellent product knowledge      
    • Generating clients leads
    • Creative social media marketing to build relationships

DAY TWO

Analytical Proficiency

  • Weekly, Monthly, Annual sales reports
  • Outlet stocks position reports
  • Analysis of sales targets, sales sharing and results
  • Customer preferences analysis
  • Interfacing among Field Sales, Accounts, Production & Distribution
  • Customer database management
  • Payments policy monitoring for cheque, cash and credit

Sales Forecasting

  • Data collection and Data Analysis
  • Estimation of Total Market Demand
  • Estimation of Company Products Demand.

DAY THREE

Pursuit of overdue payments

  • The dynamics of Credit Sales
  • The Pros and Cons of Credit Sales
  • Invoicing and Documentation
  • Credit Collection Drives.

Business Communication Skills

    • Phone etiquette
    • Questioning techniques that encourage the customer to give more information
    • Warm and friendly disposition
    • Follow up calls
    • Emails styles and etiquette
    • Weeding out timewasters 
    • Care in disclosing sensitive information.
Date & Time
Wednesday
May 8, 2024
Start - 8:30 AM
Friday
May 10, 2024
End - 3:00 PM Africa/Lagos
Location

Tom Associates Training

5/7, Alade Lawal Street, Opposite Anthony Police Station, Off Ikorodu Road, Anthony Village,
NG-LA
Nigeria
+234 817 859 1654
+234 809 276 3968 | +234 810 365 2225
tomassociatestraining@yahoo.com | info@tomassociatesng.com
Get the direction
Organizer

Tom Associates Training

+234 817 859 1654
+234 809 276 3968 | +234 810 365 2225
tomassociatestraining@yahoo.com | info@tomassociatesng.com