ENTERPRISE QUALITY ASSURANCE AND MANAGEMENT

Tickets
From ₦ 166,625.00 to ₦ 247,250.00
× Tickets
Live-Online Training:
₦ 166,625.00 166625.0 NGN
Classroom Training:
₦ 247,250.00 247250.0 NGN

Live-Online Training: N166,265
Classroom Training: N 247,250
3 - 4 participants: 5% discount
5 or more participants: 10% discount

(Available also for Customised Training by Duration, Venue, Fee & Date)

Learning Outcomes

Gains to the Enterprise’s Performance:

  • Greatly improved products or services
  • Significant decrease in wasted resources and time
  • Quantum leap in productivity
  • Higher profitability and efficiency
  • Sustained competitive advantage
  • Better Employee morale and cooperation
  • Better Leadership and Team-building Skills

Gains to individual employees:

  • Improve commitment to quality management, assurance, and control
  • Justify their roles in the Enterprise’s Strategic Objectives
  • Keep Up-to-date with techniques and methods to help them provide Total Quality Management for continual improvement
  • Develop leadership and team-building skills required to excel in their career
  • Increase problem-solving and critical-thinking skills
  • Understand which business improvement techniques are applicable in given situations

Course Contents

DAY ONE

A Business Case for Quality Assurance

  • Our Customer Reality Check
  • Our Process Reality Check
  • Our Financial Reality Check
  • Our People Reality Check
  • Confronting Our Brutal Facts

Understanding Quality Management

  • The Concept of Total Quality Management
  • Company Strategy, Policies and Objectives on Quality
  • Quality Assurance and Control Principles
  • Deming's Fourteen Points
  • Understanding Six Sigma Methodology
  • Lean Principles
  • Traditional Management vs Total Quality Management
  • Obstacles to Implementing Total Quality Management (TQM)

DAY TWO

Principles of Quality Assurance and Control

  • Specifying Customer-focused Quality
  • Compliance with specifications
  • Validated production/service steps
  • Defined/written procedures
  • Validated logistics procedures.
  • Principle of Error Prevention, not Error Correction

DAY THREE

Tools for Quality Assurance and Management

  • Benchmarking: A Point of Reference
  • Cause and Effect (Fishbone)
  • Pareto Chart
  • Statistical Control Charts
  • Cost of Quality Analysis
  • Measuring Results
  • Continuous Process Improvement.

DAY FOUR

Maintaining a Culture of Quality

  • Guaranteed Product/Service consistency
  • Quality incidence reports
  • Quality Audit and Review
  • Developing and Coaching Quality Leaders
  • Project work plan & Training
  • Communication Strategy & Roadshows.


Date & Time
Tuesday
October 15, 2024
Start - 8:30 AM
Friday
October 18, 2024
End - 3:00 PM Africa/Lagos
Location

Tom Associates Training

5/7, Alade Lawal Street, Opposite Anthony Police Station, Off Ikorodu Road, Anthony Village,
NG-LA
Nigeria
+234 817 859 1654
+234 809 276 3968 | +234 810 365 2225
tomassociatestraining@yahoo.com | info@tomassociatesng.com
Get the direction
Organizer

Tom Associates Training

+234 817 859 1654
+234 809 276 3968 | +234 810 365 2225
tomassociatestraining@yahoo.com | info@tomassociatesng.com