This programme can run as an online or classroom training
(Available also for Customised Training by Duration, Venue & Fee)
Justification for the Programme
This is a comprehensive fleet management course that covers important and vital aspects of the fleet life cycle. Fleet management practitioners and owners must keep abreast of the latest developments, practices, technological advancements and a broad spectrum of related issues so as to run their own fleet profitably or provide their clients with the best service. The knowledge and techniques delegates will learn in the course are practicably applicable to their fleet.
By the time the course ends, five significant learning points, among several others, would have been imbibed by participating delegates:
Participants will have been exposed to comparative fleet management policies and practices of profitable and successful organizations and how to bring the relevant aspects of them to bear in your organization.
They will understand how to resolve critical issues in Fleet Operation that can aid effective implementation and controls.
Participants will have a better understanding of techniques in motivating and rewarding the fleet operations staff.
They will learn how to prevent as well as manage crisis that may occur in fleet operations.
In the outsourced elements of the Fleet Management, participants will be exposed to managing the vendors for value delivery.
Fundamentals of Fleet Management
Fleet Management: An essential service function
Fleet organisation, administration and maintenance practices
Analysis of transport requirements in the organization.
Managing Fleet for Optimum Result
Vehicle selection and acquisition
Vehicle replacement planning
Setting Key Performance Standards
Developing a Green, Safe and Efficient Fleet
Essential Skills for Efficient Fleet Management
People skills for driver control and management
Management skills for workshop personnel
Preventive maintenance skills and maintaining high standards of vehicle maintenance
Critical Issues in Fleet Operation
Developing fleet management policies and procedures
Responsibilities for Investigation and Reporting
Accident and Emergency Investigations
- Injuries to Employees, Contractors/Suppliers, Visitors
- Facts collection and evaluation
- Root cause identification
- Corrective action
- Trends tracking
Accident Site Preservation.
Financial Issues in Fleet Operations
Setting operational/financial targets and standards
Efficient management of costs and resources
Fleet performance measurement and benchmarking
Concept of Guaranteed Availability:
Planning and control of fleet
Administration of shipping and delivery
Implementing strong risk management policies.
Fleet Outsourcing & Other Critical Issues
Managing vendors under an outsourced fleet management policy
Passengers safety and safety of loads on vehicles
Safety parking and safety checklist
Inspection and safety reports.
Linking employee performance to the reward system
Total competitive compensation structure
Motivating and rewarding drivers for optimum performance
Motivating other fleet operations employees.
Causes of fleet management crisis
Personality and behavioural issues
Crisis prevention techniques
Crisis management styles.
Technology Support for Vehicle Monitoring
Emergency support services
Checks over third party fleet
Vehicle delay, downtime and its associated costs
Safety and road traffic accidents and its associated costs.