This programme can run as an online or classroom training
(Available also for Customised Training by Duration, Venue & Fee)

Programme Description
This is a programme that will make participants to:
Transit from team member to team supervisory manager
Develop key business and behavior skills
Practice how to link daily activities of their subordinates with set business direction
Learn how to stimulate and develop high professional qualities in others
Manage the tricky liaison between subordinates and senior management.
Broad Competencies Addressed
Ability to provide direction and decision for team members.
Ability to delegate assignments to others.
Ability to observe subordinates undertake tasks and provide appropriate Feedback.
Ability to encourage others to participate in team decisions and focus efforts on overall group objectives.

Course Contents

DAY ONE

Challenges of a Supervisory Manager
Goals of a Supervisory Manager
Motivate, Coach and Develop Others
- Communicate the way a leader should

- Plan and prioritise daily activities

- Decide when to supervise, decide when to lead

- Get and use appropriate Feedback

Have a coach or mentor
Be a coach or mentor to someone.

DAY TWO

Focus on Performance
- Focus on making the organisation what it should become

- Enhance your knowledge so as to guide others

- Agree priority and measurable performance criteria

- Raise the performance bar

- Check for understanding and commitment.

DAY THREE

Support/Build Shared Vision
- Understand the ehaviorn’s vision

- Align self and subordinates to the organisation’s vision

- Lead and execute change

- Skillfully manage the liaison between subordinate employees and     

  senior management.

DAY FOUR

Maximise Business Opportunity
Appreciate competition imperatives and strong cash generation
Key Success Factors for a Supervisor
Supervisory Manager’s Self-Management
A Supervisory Manager’s Gains
The Supervisory Manager’s Continuous Development.

DAY FIVE

Be a Strong Supervisory Manager

Don’t try to be everyone’s friend
Ask for feedback and input
Learn how to run a good meeting
Find time to relax
Take every opportunity to improve your people skills
Learn how to say “no” comfortably.