(Available also for Customised Training by Duration, Venue & Fee)
Course Contents
DAY ONE
• Public Sector Management is Hugely Important
o Size of employment
o Influence on social and welfare matters
• A Good Public Sector Management for Nigeria Today
o Analysis of public service monopoly status
o Attractiveness of public sector jobs
o Scale of public sector resources vs management capacity
o Globalization and public sector management
• Challenges with Funding Public Spending
o Requirements of recalibration
o Focusing on efficient and equitable outcomes
DAY TWO
• Target Setting for Public Sector Deliverables
o Knock-on-effects on other parts of the service
o Data monitoring
o The challenge of setting targets in the public sector
o Architecting Decisions: the Link of Outcomes and Civil Service Process
• Data Available for Assessments
o Timely change
o Accurate change performance
o Comparable change performance
• Innovation in Public Service
o Public sector focus Innovation in its own right
o Characteristics of innovation in the public sector
o Assessment of pressures officials in public service are under
o Risk-taking in the Public Sector
o The incentives to take risks and innovate
o Encouraging and managing effective innovation
o New ideas from peer establishments
DAY THREE
• Private Sector Collaborations
o Resources and skills
• Managing Relationships and Partnerships
o With the public
o With the workforce
o With the politicians
o Among officials at the top of government
• What to Value in Public Service Employment
• Performance Management Tools in the Public Sector
o Country-to-country data comparison
o Vivid link of activities to citizens welfare
o Difficulty of observing what a public service official does
o The lagged effects of projects execution
o External effects beyond control
DAY FOUR
• Career Service and Political Service
o How to establish trust
o How to define respective roles
o How each cadre becomes more effective
• The Hard Things About Public Servants Accountability
o Hard to measure success
o Hard to untangle individual contributions
o Hard to time effects of decisions
o Hard to measure effects of external factors
• People Management in Public Service
o Development of personnel
o Effective communications
o Assessments and proper appraisals
o Fair process of career growth
o Implications and effects of Union rules
• Career Success in Tomorrow’s Public Service
o Expertise – knowing your subject
o Understanding the organization – know your stakeholders
o Trusting your colleagues
o Acting on change, not paperwork.
DAY FIVE
• Public Service Management & Economic Development Potentials
o Agricultural development policy framework
o Industrial development policy framework
o Banking and Finance development policy framework.
• Crisis Management
o Under the glare of the media
o Scrutiny of public analysts
o Disasters and catastrophes response
o Priority and sure-footed decisions and actions
o Internal and external communication processes
