(Available also for Customised Training by Duration, Venue & Fee)
Programme Description
In this Leadership with Emotional Intelligence training, managers participating in it will gain a better understanding of self-management and self-awareness for leadership acumen. This in turn will give them better insight and control over their actions, emotions, and, consequently, their performance. The course will lead them to experience a positive insight into their leadership and supervisory competences, particularly in five distinctive ways:
1. How they set direction and objectives for themselves and their subordinates at work
2. How they translate the directions and objectives into actions
3. How they make appropriate decisions based on rational and logical judgement
4. How much of relevant business and market knowledge they have in order to support the senior management with solutions for the company, their departments and units to improve performance
5. How much of capability they have to develop and lead team in performance.
Course Contents
DAY ONE
Emotional Intelligence
 Leadership Emotions to Manage People Effectively
o Self management
o Self awareness
o Self regulation
o Self motivation
o Focused listening
o Communicate with authenticity
Leadership Qualities: Inspire Followership
 Five Major Characteristics of Effective Leadership
o Understand the principles of influence
o Be a source of inspiration
o Attitude
o Honesty
o Have a commercial mindset.
DAY TWO
Achieve Results through People
 The Personality for Motivation
o Identify your personality type and motivating factors
o Identify others personality types and motivating factors
o Motivate self for workplace engagement
o Promote subordinates motivation and engagement
 Manage Priorities
Understand roles and relevant competencies
Emulate effective superiors
Pursue best practices
Provide clear and timely feedback
 Taking Responsibility
 Send out the right Signals to subordinates and to superiors
 Achieving cohesiveness and team morale
 Resolve conflicts
 Remove barriers to effective team performance
 Promote personal learning in subordinates
 Give detailed instructions for subordinates to handle tasks
 Lead from the front in situations of complexity or uncertainty
 Tenacity - Not giving up easily.
DAY THREE
Effective Communication and Ability to Handle Difficult Conversations
 Communicating Effectively
 Characteristics of open and honest communications
 Master verbal communications
 Master non-verbal communications
 Effective listening skills
 Communicate with power
 Create powerful impressions.
Effective Delegation, Coordination & Control
 Lead Subordinates in Changing Circumstances
Telling style
Selling style
Participating style
Delegating style
Performance Management and Feedback
 Achieve Team Effectiveness
Keep the team on track
Hold members accountable
Provide constructive feedback
Manage difficult employees
Decision-making Skills
 Solving Problems
o Identify tasks
o Team work – six thinking hats
o Identify resources
