(Available also for Customised Training by Duration, Venue & Fee)
Overview
Coaching can be a game changer for employee retention, productivity, efficiency, effectiveness, as well as for preparing mid-level managers for top leadership positions.
As pressure on today’s managers continues to grow, getting the very best out people becomes even more critical. Coaching is a cost effective form of employee development.
But what is observed in many situations is unstructured coaching arising from poor understanding of or skills in the coaching process.
Course Objectives
By the end of this training, participants will:
• Be able to identify strengths and weaknesses in specific coaching styles
• Be able to influence employee job performance using the model for effective coaching meetings
• Measure progress by comparing skills after training to those before taking an assessment
• Be able to describe the attitudes and skills which underpin good coaching and be able to apply them
• Be able to confidently adopt a more effective style of management
• Be able to develop motivated teams which take more responsibility for and relish involvement in team objectives.
Course Content
DAY ONE
Why Coach?
What is Coaching?
• Definition of Coaching
• Success factors in coaching
• Benefits of coaching
• Competencies of an effective coach.
Review different coaching models
Motivational Profiles of Employees.
DAY TWO
Coaching through Improved Communication and Participation
• Listening
• Questioning
• Feedback
• Coaching meeting model.
Coaching by Providing Clear Direction
On-the-job Coaching
• Building the employee’s self esteem
• Steps to coaching on the job
Removing barriers to performance
• Warning signals
• Four steps to address performance problems.
Developmental Feedback.
