Here are the next two of the ten Rules of Work by Richard Templar. We already serialised the first six.
RULE SEVEN – ACT ONE STEP AHEAD
- Dress One Step Ahead
You may choose what job you want, you must also choose to dress like that job demands. Then you will get or retain that job.
- Talk One Step Ahead
Be focused and dynamic, keep personal details to yourself. Bosses and bosses-in-waiting don’t chatter or gossip about their social lives.
- Act One Step Ahead
Carrying out the rules requires strength of character, willpower, determination, honesty, courage, experience, great talent, dedication, drive, nerve and charisma.
- Think One Step Ahead
You will start to think like a boss and less like a worker.
- Address Corporate Issues and Problems
If the company suggests a new procedure, immediately think how it affects your customers and not you first.
- Talk of ‘We’ Rather than ‘I’
If you go to meetings it is so much more grown up (and ‘cool’) to talk of We instead of I.
- Walk the Talk
You’ve got to become whoever and whatever it is you aspire to be.
- Spend More Time with Senior Staff.
- Get People to Assume You Have Already Made the Step
Make people aware that you know the job; are experienced; are serious; are reliable and responsible; are trustworthy.
- Prepare for the Step After Next.
RULE EIGHT - CULTIVATE DIPLOMACY
- Ask Questions More in Times of Conflict.
- Don’t Take Sides
Stay on the fence whatever you do, because if you don’t, then one side will blame you as well as the person they were originally arguing with.
- Know When to Keep Your Opinion to Yourself
The real reason for expressing an opinion is because you have been asked to.
- Be Conciliatory.
- Be Adept at Holding Your Temper.
- Never Get Personal
Getting personal can ultimately get you sacked at worst and lose you respect and friends at best.
- Know How to Handle Other People’s Anger
Just leave. That’s it. Say nothing, just walk out. Do this often enough and they get the message.
- Stand Your Ground
Adopt the broken record technique: “I don’t appreciate being treated like this.” Say this time without end, but don’t lose your temper or they may feel they have ‘won’.
- Be Objective
However, before you react, think of the long-term plan.
- Put Things in Perspective
You have to learn to switch off, relax, not take it so seriously, enjoy it more, put things into perspective.
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