November 4-5, 2008:-Front Office & Customer Relation Skills

November 4-5, 2008:-How to Find & Win New Business

November 4-6, 2008:- Cost Management & Profitability Improvement

November 10-12, 2008:-Managing Workplace Conflicts

November 10-12, 2008:- How to Set Targets to Manage Performance

November 10-12, 2008:-Basic Human Resource Management

November 12-14, 2008:-Strategic Customer Service Management

November 12-14, 2008:- Interview Techniques

November 19-21, 2008:-Effective Marketing of Financial Services

November 19-21, 2008:- Basic Management Process (Managerial Skills Appreciation)

November 19-21, 2008:-Management Skills For Secretaries & Personal Assistants

November 25-26, 2008:-Time Management & Personal Effectiveness

November 25-27, 2008:-Managing New Beginnings - Life After Salary

November 25-27, 2008:-Process Improvement - Continuous & Measurable

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December 3-4, 2008:- Personal Career Development

December 3-4, 2008:- Instructional Techniques For Line Managers

December 3-5, 2008:- Leading For Excellence (The Challenge of Management)

December 8-10, 2008:- How to Prepare a Marketing Plan