(Available also for Customised Training by Duration, Venue & Fee)
By the time the programme ends, participants would become conversant with the procedure of:
Determining performance measures at the Corporate, Business Unit and Individual levels.
Managing the attainment of targets through regular monitoring, and support.
Appraising employees and identifying training and development requirements to build relevant competencies.
Linking individual performance to rewards and career advancement.
Create a line of vision between the Corporate Objectives and what every employee does and attains.
Target Setting and Performance Management Process - Objectives, Competencies, and Standards
The Balanced Scorecard Model
Business Processes Perspective
Organisation Learning Perspective
Components of the Targets Setting
The Quantitative Performance
Why do we Appraise?
Uses of performance appraisal
Preparation for the Manager - Assessment and using performance measures
Preparation for the Employee - Career and Development
The Performance Review Conversation
Expectations from performance appraisal exercise
Three critical areas for review
Performance rating factors
Completing the Performance Management Cycle with Appraisals
Appraisal Process Best Practices
The how and why
The 360 degrees Appraisal
Critical Appraisal Skills
Managing “poor performers”
Registration: 8.30 – 9.00 a.m.
Class Session: 9.30 a.m. – 4.00 p.m.